Services

Two ways to ship Syncro automation that doesn't break.

From discrete scripting projects to a full autonomous L1 fleet. Both engagements are built by an operator who's already shipped this stack in production at MSP scale. The right one for you depends on whether you want a deliverable or a system.

Productized engagement

AI L1 Techs

A fleet of AI-powered L1 techs that live inside your Syncro instance. A multi-agent system that watches the ticket queue, classifies each request, and routes it to a specialist agent for password resets, M365 admin, distribution lists, ticket triage, and the rest of the L1 queue.

  • Multi-agent dispatcher plus specialist agents
  • Native to Syncro, MS Graph, and your existing stack
  • Cloud-hosted, typical 4-week stand-up
  • From $10k initial + $3k–8k/mo per AI L1 Tech deployed. Priced against human L1 labor, not software.
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Consulting wedge

Syncro Scripting Consulting

Custom Syncro automation, built and handed off properly. Native Syncro Asset and Worksheet Scripts, PowerShell and Python against the Syncro API, Microsoft Graph integrations. Tested in production at MSP scale, not pulled from a community library.

  • Hourly engagement: $200/hr for projects under 10 hours
  • Project pricing: $2,000–5,000 for scoped deliverables
  • Documentation and handoff included
  • 30-day support window on project pricing
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Not sure which fits?

Fifteen minutes, no pitch.

Tell me what you're trying to ship and what you've already tried. I'll tell you whether a scoped scripting project, an hourly engagement, or a full AI L1 deployment is the right shape. If none of them are, I'll say that too.